Support

Why Choose SolarDyna

Leveraging over 20 years of deep-rooted expertise in R&D and professional manufacturing within the solar industry, Solardyna has built a world-class reputation for excellence. With a standardized 35,000-square-meter production base and a portfolio of national technology patents and international certifications (CE, RoHS, ISO), we deliver high-performance off-grid systems and energy storage solutions. Supported by a global service network spanning 150+ countries and a 99% customer satisfaction rate, we provide comprehensive technical support and seamless after-sales service. We sincerely invite you to partner with Solardyna to leverage our innovative technology and premium products, as we work together to lead the future of green energy and achieve sustainable success in the global market.

We warmly welcome customer visits! Our headquarters is located in Huli District, Xiamen City, Fujian Province, China. We also have standardized manufacturing bases and automated production lines covering 35,000 square meters across Xiamen, Guangzhou, and Anhui. You can leave a message on our website or contact us via WhatsApp/Email, and we will arrange a dedicated receptionist for you or provide a factory reality video.

Solardyna always adheres to the highest industry standards. Our products have obtained multiple international certifications, including ISO9001, CE (LVD/EMC), ROHS, FCC, UKCA, and PSE. Regarding quality control:
1. We strictly use A-grade lithium battery cells and top-brand circuit protection components.
2. We can provide samples for testing before mass production.
3. From raw material procurement to automated assembly and final shipment, our QC department conducts strict inspections to ensure the optimal structural strength, safety, and lifespan of our energy storage systems.

You can directly contact our sales team, and we will promptly send you the latest product data sheets and complete installation guides.

Thanks to our sufficient production capacity and automated production lines, the lead time for regular standard orders is usually 2-3 weeks. For customized orders (OEM/ODM) or large-scale Commercial & Industrial (C&I ESS) projects, the lead time will depend on the specific quantity and mutual agreement.

Yes! We provide one-stop solar solutions, covering Residential ESS, C&I ESS, and outdoor portable applications. Backed by over 20 years of industry experience and more than 60 R&D patents, our technical team can tailor the most suitable and cost-effective solution for you based on your power needs, budget, and installation environment.

We provide a 7*24 hours full-service response. To ensure we resolve your issue as quickly as possible, please provide the following information via email (info@solardyna.com) or WhatsApp (+86-13365923720):


– Equipment Info: Product name and exact model.
– Issue Description: A detailed explanation of the malfunction or current status.
– Attachments: Front photos of the product, pictures/videos of the display screen showing error codes, or physical damage. Our after-sales engineering team will carefully review the information and provide technical troubleshooting and solutions at the first opportunity.

If you find missing accessories upon receipt, lose parts during installation, or experience component damage during the warranty period, please check the spare parts list in your product manual to confirm the exact items. Contact us immediately, and we will verify the situation and arrange for the reissue or replacement of the necessary parts.